RM145 for printer a mistake, says firm

WHILE surfing the Net at about 2am on Monday, Tan Wei Teck stumbled upon an offer he could not believe – S$66 (RM145) for a Hewlett Packard laserjet printer that normally sells for S$3,854 (RM8440) before Goods and Services Tax (GST). 

So he did what any bargain-hunter would – he ordered 180 printers and called about 10 friends to tell them about the deal. Within minutes, the group had ordered about 2,000 printers. 

Other Singaporeans who also found out about the deal placed another 2,000 orders. 

By late Monday, Tan, 28, a network marketer, and others who had placed orders, got the bad news – it was all a mistake, there would be no S$66 (RM145) printers, and no, the e-tailer that advertised the deal would not honour any orders. 

Digiland International, a local IT products distributor which put up the wrong price on the two websites it manages, www.digilandmall.com and www.buy.hp.com.sg, said it made a “genuine mistake” and would not follow through on any of the sales. 

But Tan and his friends would not leave it at that. The group has approached law firm Drew and Napier for advice and legal recourse. 

According to a Digiland spokesman, lawyers said no refunds were necessary since no payments had been charged to the credit cards of the customers. – The Straits Times/ Asia News Network  

  • Another perspective from The Straits Times, a partner of Asia News Network. 

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