PETALING JAYA: The number of technical disruptions on Prasarana-operated rail lines dropped to only 31 last year, marking a 56% improvement compared to 2024, according to figures released by Prasarana Malaysia Berhad.
This reflects one technical disruption for every 790,000km of travel across the Kelana Jaya Line, Ampang Line, Kajang Line, Putrajaya Line and Monorail.
In comparison, there were 252 disruptions in 2022 across all lines except the Putrajaya Line, which was not yet operational, followed by 118 in 2023 and 71 in 2024.
Last year, there were 31 disruptions, 16 of which occurred on the Kelana Jaya Line. This shows a decrease from 49 disruptions in 2022.
There were also six instances of cable theft and two instances of a foreign object falling onto rail tracks in the last quarter of 2025.
“While there are improvements, we are not satisfied with this, as the Kelana Jaya Line is among the most used lines,” said Transport Minister Anthony Loke on Wednesday (Jan 7).
Speaking at a press briefing on Prasarana’s performance for 2025 and its outlook for 2026, Loke said technical disruptions are classified as situations where a train is unable to move for more than five minutes.
“When the train stops at one station and does not move for more than that, it's counted as a disruption, and there will be a chain effect on subsequent stations,” he said.
Loke added that it is also difficult for any operator to guarantee zero disruptions, noting that events can occur beyond the operator's control.
“The reality is that not every disruption is due to the operator, but also instances like cable theft. Without the cable, the system cannot function properly,” he said.
The Transport Minister said there is also a transit officer on each train to ensure swift responses during disruptions.
According to Prasarana Malaysia Berhad group chief executive officer and president Amir Hamdan, most disruptions last no more than 15 minutes, with only isolated cases lasting longer.
