KUALA LUMPUR: Only 34 complaints have been received after the Budi Madani RON95 (Budi95) targeted petrol subsidy was implemented last month, says Senator Fuziah Salleh.
The Deputy Domestic Trade and Cost of Living Minister said that the overall implementation of Budi95 has gone “very smoothly” except for minor technical issues.
"We received 34 complaints since the implementation of Budi95.
"Checks by the ministry found that the main factor involving one to two complaints was due to a system glitch.
"Nevertheless, the petrol stations concerned repaid the difference to the affected customers," she said when answering a question raised by Datuk Mohd Isam Mohd Isa (BN-Tampin) in Dewan Rakyat on Wednesday (Oct 8).
She stated that the other complaints stemmed from the outdoor pump kiosk going offline, noting that such systems were under the control of the respective petrol stations.
"In such a situation, the customer can still carry out indoor transactions by checking using the I-Sara reader," she added.
She commended the petrol pump operators for their efforts to ensure that consumers are not burdened or inconvenienced following the implementation of Budi95.
On a separate matter, Fuziah said that a total of 11,297 public transport and delivery companies had registered for subsidised RON95 at RM2.05 per litre between Sept 15 and Oct 7.
She said that nine types of public transport vehicles and 12 types of delivery vehicles qualify for the subsidised petrol.
She added that 22,918 related vehicles had also registered for the subsidised petrol.
Fuziah said that fleet cards will be used to purchase subsidised petrol to allow for keeping track of petrol sales to prevent abuse.
The registration for subsidised petrol involving passenger boats will begin on Wednesday, she added.
She said passenger boat operators will be repaid the difference in cash for now, while the system on how to channel the subsidised petrol based on their respective quota will be finalised this month.
She added that the ministry had spent RM492,900 to develop a system to process and approve applications, including determining the petrol quota for this user category.
She noted that the Budi95 system was developed by the Finance Ministry.
Fuziah, however, did not answer a supplementary question by Datuk Rosol Wahid (PN-Hulu Terengganu,) who wanted to know how long Malaysians will have to pay RM1.99 per litre of petrol under Budi95.
Dewan Rakyat Speaker Datuk Ramli Mohd Nor informed Fuziah that she could provide a written reply to Rosol.
