ACCCIM urges entrepreneurs to integrate AI into operations
PETALING JAYA: Artificial intelligence (AI) must no longer be seen as a “luxury”, as it can help small and medium enterprises (SMEs) to boost efficiency, productivity and competitiveness, says Datuk Ng Yih Pyng.
The Associated Chinese Chambers of Commerce and Industry of Malaysia (ACCCIM) president said many SMEs still lacked awareness, expertise or confidence to adopt AI, despite its role as a critical enabler.
“AI can help SMEs increase operational efficiency, streamline inventory management and personalise customer experiences. The challenge lies in making AI solutions affordable, practical and accessible.
“SMEs must take action now. Start small, focus on practical applications and leverage available resources.
“By taking the first step, you can future-proof your business and unlock growth,” he said in his address at the Asean AI Business Summit 2025 yesterday.
Ng added that collective action by Asean governments and industry stakeholders would be vital in ensuring the region harnesses AI’s potential.
This, he said, requires coordinated efforts in talent development, responsible governance and building trust across member countries.
“To thrive in an AI-driven world, national strategies and industrial policies must shift towards technology, innovation and knowledge-intensive services. Those who ‘wait and see’ on AI risk being left behind,” he said.
He pointed to three priority areas for national AI strategies: upgrading digital infrastructure and promoting open data; developing AI skills through Science, Technology, Engineering and Mathematics; and embedding AI education from early schooling to lifelong learning.
Ng also noted that while Asean countries are at different stages of digital readiness, structural challenges remain, such as regulatory gaps, data privacy concerns, shortages of AI talent and the high energy consumption of advanced AI systems and data centres.
Malaysia, he said, is advancing its digital potential through initiatives such as the National AI Action Plan 2030 which aim to build a thriving AI ecosystem, develop digital talent, strengthen infrastructure and enhance digital public services.
He pointed to programmes such as MyDIGITAL, support for AI start-ups and funding for AI-related research, while stressing that close collaboration between the public and private sectors will be crucial to chart effective AI strategies.
He added that as Asean Chair, Malaysia is committed to advancing the region’s digital economy and innovation agenda, with the summit reflecting Asean’s ambition to position itself as a global hub for ethical and sustainable AI innovation.
Meanwhile, the National Chamber of Commerce and Industry of Malaysia (NCCIM) underscored the importance of public–private partnerships, noting that while governments can create frameworks, businesses and innovators are needed to tranform AI’s potential into reality.
The Asean AI Business Summit 2025 was hosted by ACCCIM and jointly organised with NCCIM.
The event brought together leaders, experts and practitioners from across the region to share insights, showcase applications and, most importantly, provide practical strategies and solutions to empower businesses through AI.
