PETALING JAYA: Artificial intelligence (AI) is no longer just a “luxury” for big companies — it has become an essential tool for small and medium enterprises (SMEs) to boost efficiency, productivity and competitiveness, says Datuk Ng Yih Pyng.
The Associated Chinese Chambers of Commerce and Industry of Malaysia (ACCCIM) president said that many SMEs still lack awareness, skills, or confidence in adopting AI, but urged them to act quickly to secure their competitive edge.
“AI can help SMEs streamline operations, manage inventory better and personalise customer experiences. The challenge is to make AI solutions affordable, practical and easy to use.
“SMEs must start now. Begin with small, practical steps and use the resources available. By taking the first step, you can prepare your business for the future and unlock growth,” he said at the Asean AI Business Summit 2025 on Friday (Sept 12).
Ng said Asean governments and industry players must work together to fully tap AI’s potential. This includes coordinated efforts in talent development, responsible governance and building trust among member countries.
To thrive in an AI-driven world, he said, national strategies and industrial policies must shift towards technology, innovation and knowledge-based services. Those who “wait and see” risk being left behind.
He highlighted three priority areas for national strategies: upgrading digital infrastructure and promoting open data, developing AI skills through Science, Technology, Engineering and Mathematics (STEM), and embedding AI education from early schooling to lifelong learning.
Ng also noted that Asean countries are at different stages of digital readiness and face challenges such as regulatory gaps, data privacy concerns, shortages of AI talent and the high energy consumption of advanced AI systems and data centres.
Malaysia, he said, is advancing its AI ecosystem through initiatives such as the National AI Action Plan 2030 under the 13th Malaysia Plan. The plan focuses on nurturing talent, strengthening infrastructure and enhancing digital public services.
Meanwhile, the National Chamber of Commerce and Industry of Malaysia (NCCIM) emphasised the importance of public–private partnerships, noting that while governments can set policies, businesses and innovators are needed to translate AI’s potential into reality.
As Asean Chair, Malaysia is also committed to pushing the region’s digital economy and innovation agenda, with the summit reflecting Asean’s ambition to position itself as a global hub for ethical and sustainable AI innovation.
