JOHOR BARU: The paperless Malaysian Customs Import Export Document System (MyCIEDS) is expected to tackle leakages and provide for a more transparent process.
Customs deputy director-general Norlela Ismail said the paperless system could also help to strengthen integrity among Customs officers and agents.
“When the applications are done physically, agents may choose to go to their ‘preferred’ officers and vice versa.
“With MyCIEDS, the documents are submitted digitally so the process will be more transparent - it does not matter whether it is Company A, B, C or D, the officer handling the system must process the applications,” she told the media when met after the launch of MyCIEDS for the southern region here on Thursday (July 24).
Norlela added that the system received positive feedback since it was implemented at KL International Airport, Selangor and Penang.
She said companies and agents in the southern region, which covers Johor, Melaka and Negri Sembilan, can now register for the sytem.
Meanwhile, Customs director-general Datuk Anis Rizana Mohd Zainuddin, who officiated at the event, said the system came into effect in January this year.
“So far, more than 1,350 companies and delivery agents nationwide involved in imports and exports have signed up for MyCIEDS.
“With the paperless system, we hope to speed up the documentation process and curb the country’s tax revenue leakages,” she said.
MyCIEDS functions as an intermediary facilitator for the delivery of supporting documents between Customs officers and companies or delivery agent for each Borang Kastam that has been declared through the Sistem Maklumat Kastam.
Anis Rizana added that the web-based system is accessible anywhere with a mobile device.
