PETALING JAYA: The Inland Revenue Board (LHDN) is expanding the use of its e-Janji Temu system to allow taxpayers to fix appointments with officers handling their files.
Taxpayers who receive letters or notices via MyTax and require further clarification may schedule an appointment with the officer in charge through the system starting May 1.
"The expanded e-Janji Temu system offers taxpayers the option to meet LHDN officers in person or interact online," read the statement on Tuesday (April 22).
Appointments can be made via MyTax > Peti Mel > Senarai Surat > Surat Berkaitan > Ikon e-Janji Temu.
The system's user guide can be accessed at MyTax > Panduan Pengguna > Manual Pengguna Permohonan e-Janji Temu LHDN (Pembayar Cukai).
The e-Janji Temu system was introduced on Jan 1, 2023, to ease taxpayers' access to LHDN counter services.
The system's functionality was expanded on March 8, 2024, to allow employers request off-site counter services.
For further inquiries, the public may contact the Hasil Contact Centre at 03-8911 1000 / 03-8911 1000 (overseas), use the Hasil Live Chat service, or submit a feedback form via the official LHDN portal at: maklumbalaspelanggan.hasil.gov.my/Public. – Bernama
