Protecting consumer rights: The Selangor Consumer Claims Tribunal at 17th floor of Menara Bank Rakyat in Shah Alam. — KK SHAM/The Star
PETALING JAYA: After a high-end home furniture he bought became faulty, retiree M. Ramesh, 58, had problems with the seller over the warranty.
The Klang resident took his case to the Consumer Claims Tribunal in November last year and was told that he could send a registered notice letter to the seller, or better yet, serve the notice himself.
