Implementation of on-call shift system for doctors depends on MAAC decision, says Health Minister


PUTRAJAYA: The February launch of the Waktu Bekerja Berlainan (WBB) system for medical officers will depend on the decision of the Medical Advisory and Action Committee (MAAC), says Datuk Seri Dr Dzulkefly Ahmad.

The Health Minister explained that the system’s implementation remains an internal matter to be addressed by the MAAC and relevant departments, with formal approval required from both him, as the minister, and the Public Service Department (PSD).

“WBB, as a pilot project, is a preparatory step for units ready to begin implementation.

“It was not intended for public dissemination,” he said during a press conference here on Tuesday (Jan 21).

He added that the MAAC or relevant units would determine whether to proceed with the plan on Feb 1, as mentioned in the circulated letter.

To address long working hours and promote better mental well-being and work-life balance for medical officers, Dzulkefly said the MAAC had gathered feedback from doctors in high-intensity departments.

This feedback informed a proposed alternative to the current on-call and shift systems.

“The new system, developed by doctors for doctors, incorporates input from various stakeholders.

“It is not intended to replace existing systems but to serve as an additional option, depending on the resources and readiness of individual hospital departments,” he explained.

He said internal guidelines for the programme were shared with health facilities to prepare for its implementation.

However, Dzulkefly expressed disappointment over the premature disclosure of the internal circular, which he said caused misunderstandings and unnecessary concerns among medical staff and the public.

“This unfortunate leak has led to confusion and raised questions that could have been avoided,” he said.

Dzulkefly assured that engagement sessions with medical officers in affected units would continue, with findings reported directly to him for further consideration.

“Pilot programmes allow for evaluation and improvement. I encourage all stakeholders to contribute their ideas professionally to strengthen our healthcare delivery system,” he said, reaffirming the government’s commitment to supporting healthcare professionals and improving patient care.

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