‘No more soft approach for errant institutions’


PETALING JAYA: There has to be shared responsibility between banks, telecommunication companies (telcos) and consumers when financial scams happen, and the relevant authorities must investigate to identify which party is liable, says the Federation of Malaysian Consumers Associations (Fomca).

Its vice-president and legal adviser Datuk Indrani Thuraisingham said all three parties must play their roles effectively to prevent scams.

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