Digital solutions crucial for quick response, says Red Crescent


PETALING JAYA: Recognising the transformative role of digital solutions is crucial to close critical gaps during emergencies, says the Malaysian Red Crescent Society (MRCS).

The organisation said having healthcare support applications could enhance accessibility and response during emergencies, potentially saving lives.

“We encourage app developers to prioritise user-friendliness, reliability and accessibility when designing their apps, ensuring they are intuitive for all users, including young children.

“Features such as multilingual support, offline functionality and integration with local emergency services can significantly enhance the app’s effectiveness.

“Most importantly, collaborating with healthcare professionals and organisations like MRCS can ensure the app remains relevant, making it a valuable tool for saving lives and improving community health,” MRCS told The Star in response to the development of medical support apps.

MRCS commended the MyresQ developers for their innovative approach to leveraging technology in medical emergencies.

“While the MRCS has not yet engaged in direct collaboration, we are eager to explore partnerships with MyResQ and other like-minded service providers.

“By working together, we believe we can achieve our shared goal of saving lives and improving public health outcomes through innovative and impactful solutions,” it said.

On how apps like MyresQ could play a significant role managing heart issues, MRCS said it provided users with real-time health monitoring, emergency response instructions, and easy access to medical professionals.

“It empowers individuals to take proactive steps in managing their health condition and enables timely interventions that can prevent complications.

“During emergencies, such apps act as a vital lifeline, guiding users to immediate assistance, connecting them to nearby healthcare providers and even alerting emergency contacts,” it added.

Malaysian Medical Association president Datuk Dr Kalwinder Singh Khaira welcomed the MyresQ app initiative which could help save lives.

“The app’s feature to locate the nearest automated external defibrillators (AED) machine for cardiac arrest cases will be particularly helpful, as speed is essential when handling cases of cardiac arrest.

“Perhaps more organisations can look at investing in an AED machine and perhaps participate by offering its availability through the app.

“It would be good for the developers of the app to engage with the Health Ministry and various health organisations on ways it can enhance its services through the app, and to expand coverage in the country,” said Dr Kalwinder.

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