GEORGE TOWN: With the majority of parents working full time to support their families, the demand for daycare centres is growing steadily and becoming a crucial resource for them.
Although some centres operate without valid licences for various reasons, a significant number of parents are not averse to using their services.
Single mother Stephany Lim, 35, enrolled her three-year-old son in a childcare centre in Butterworth despite knowing it did not have a valid licence.
“My mother cared for my son from birth, but now he needs more interaction and developmental opportunities with kids his age. The centre is the nearest to my home and only closes at 7pm,” she said.
On days when she is delayed at work, Lim said the caretakers are willing to look after the boy for an additional fee.
“My son enjoys his time there, especially the meals, and there are many daily activities,” said Lim, who pays RM700 monthly for the service.
At first, the legality of the centre concerned her, but positive reviews from friends convinced her that it was a reliable choice.
Still, she did not take any chances and checked out the practices and professionalism of the staff.
“I walked my son into his room for the first few days. It was clean and tidy, equipped with many learning materials and tools.
“It has been nine months and I’m satisfied with the service provided by the centre,” she added.
But sales executive Mohamad Karim Saad has different expectations when it comes to childcare services. The 28-year-old insists on choosing only certified or licensed operators to care for his three-month-old daughter.
“Our parents and relatives are willing to help look after the baby while we are at work, but we do not want to burden them.
“We’ve heard many reports of negligence and abuse at childcare centres, so we are not sure if it is safer to use one or rely on family care.
“But we believe that a centre with certified caregivers and an approved facility will offer a safer environment, even if it costs a bit more,” he said.
“We are still evaluating our options. Unlicensed centres are at the bottom of our list.”
