SEPANG: It is business as usual at KLIA2 on Sunday (July 21) after systems were restored following the global IT outage.
There appeared to be no passenger congestion at check-in counters or delays with traveller flow at the terminal.
Ground staff manning counters and managing passengers were relieved that ticketing systems had been restored and went about their regular duties.
An AirAsia staff member who chose to remain anonymous told The Star that the worst was over and ticketing check-in systems were almost fixed and just "running a little slower" than usual.
"The system updates are ongoing amidst some buffering, which is slowing down the system," he said.
Several passengers who were scheduled to board their flights said they did not face any delay and checked in as normal.
Bernama reported Capital A Bhd chief executive officer Tan Sri Tony Fernandes saying that the CrowdStrike global IT outage caused airlines to lose millions in revenue and created chaos.
He acknowledged CrowdStrike's apology but emphasised airlines are still waiting for an explanation from Microsoft.
"Tech companies have little empathy. What we went through with Covid-19, they had no sympathy.
"Now they have issues and expect us all to understand. Well, I'm not going to. Airlines need answers and compensation," he said in a LinkedIn post.
