SEREMBAN: Syarikat Air Negri Sembilan Sdn Bhd (SAINS) received a total of 914 reports related to water theft throughout the state last year.
Of this figure, 430 complaints were verified cases, involving 129 commercial accounts and 301 domestic accounts, with the total claimed compensation for water loss amounting to RM373,165.
In a statement on Thursday (Feb 22), SAINS announced its commitment to enhance monitoring and enforcement against water theft activities across Negri Sembilan, encompassing both commercial and domestic users.
"These stringent measures represent ongoing efforts to reduce the rate of non-revenue water loss," read the statement.
SAINS urged members of the public wishing to report such cases to contact their toll-free hotline at 1-300-88-6982 while assuring that all personal details of informants would be kept confidential.
In a recent case, SAINS reported the raid of a computer facility in Nilai on Feb 19 suspected of installing an unauthorised connection using a 25mm High-Density Polyethylene pipe bypassing the water meter.
Chlorine tests confirmed that the water supply was treated water from SAINS, and the installations and connection points were seized.
The case is under investigation according to Section 123 of the Water Services Industry Act 2006, said the statement. - Bernama
