KUALA LUMPUR: Setting up the CID’s own Behavioural Science Unit (BSU) is among Bukit Aman CID director’s plans to revamp the department.
“We want to form a team of criminal profilers so that we can delve deeper and understand a crime.
“Only by understanding a crime can we combat it effectively,” Comm Datuk Seri Mohd Shuhaily Mohd Zain told Sunday Star.
This team would comprise officers with psychology, counselling and cognitive science backgrounds, he added.
According to Comm Mohd Shuhaily, the Criminal Investigation Department already has various officers and personnel with the necessary training to be included in the unit, but this would be the first time that these experts would be gathered to work together as a team on a case.
The BSU task force could approach a particular case from different angles, he said, adding that the unit would be integral towards improving the role of the CID.
Part of his plans also include strengthening public engagement.
Engaging the public consistently is important in CID’s investigations, he said.
“In that context, police personnel and officers should always be timely, professional and transparent when dealing with the public.
“The department must improve its service delivery in terms of ensuring excellent service for the public.
“For example, consistently update victims of crimes on progress of an investigation.”
Having a “Hari Bertemu Pelanggan” is also in the pipeline for the CID, Comm Mohd Shuhaily said.
“I am planning to go from state to state to have such sessions with the public.
“Despite my busy schedule, I have to find the time to lead the change in the department so that those on the ground will understand it is a new way of doing things,” he said.
During the meet-the-customers’ sessions, he said CID officers have to answer all questions thrown at them.
“It will be an open table of sorts.
“If it involves something lacking in the department, it is my responsibility to discover why it is lacking.
“For example, if it’s a logistical issue or lack of manpower, I have to solve that as long as the problem is legitimate,” he said.
An open dialogue with the public is important so that any possible shortcomings could be overcome, he said.
“The effective way to combat and prevent crime is to have close cooperation between the public and the police.
“We must work in tandem,” he said.
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