Complaints against enforcement personnel easier with new online system


– Bernama

PUTRAJAYA: It is now easier for the public to lodge complaints against enforcement agencies and officers with the new online Complaint Resolution and Investigation Handling System (SPAPS), developed by the Enforcement Agency Integrity Commission (EAIC).

SPAPS, which can now be accessed via spaps.eaic.gov.my, improves on the previous predominantly manual system in use.

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