SHAH ALAM: The Shah Alam City Council (MBSA) has issued an apology following a short video being shared on social media showing a counter staff at the Kota Kemuning branch shouting and confronting a customer.
The city council apologised over the incident that occurred on April 26 and gave assurance that such an incident would not recur.
Already a subscriber? Log in.
Win a prize this Mother's Day by subscribing to our annual plan now! T&C applies.
Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!