Ministry ready to assist consumers with claims issues


KUALA LUMPUR: The Tribunal for Consumer Claims Malaysia received 413 claims worth a total of RM3mil under the vehicle workshop category from 2020 to last year.Deputy Domestic Trade and Consumer Affairs Minister Datuk Rosol Wahid said of that amount, more than RM266,000 had been awarded by the tribunal.

“If there is a complaint or problem, report it to us.

“We will investigate and make a recommendation to the tribunal because this involves consumer rights,” he said during the Ruang Bicara programme titled “Post-Flood: Know Consumer Rights, Avoid Being Duped” which aired on Bernama TV on Monday night.

He said the most important thing was for consumers to keep purchase receipts so that they could be used as proof and to assist enforcement authorities in investigating the case.

He said to date, the ministry had inspected over 1,000 items including clothes, vehicle spare parts and equipment at more than 300 premises nationwide through Ops Cakna since Jan 1 with a focus on states affected by the floods.

Ops Cakna was carried out to prevent profiteering activities by traders when the demand for certain goods and services increased after the floods.

According to Rosol, the focus was on electrical appliances, furniture, clothing, vehicle spare parts and vehicle workshops where prices were not controlled by the government. — Bernama

Article type: metered
User Type: anonymous web
User Status:
Campaign ID: 46
Cxense type: free
User access status: 3
Join our Telegram channel to get our Evening Alerts and breaking news highlights
   

Next In Nation

Two drug syndicates busted in Penang with RM200,000 worth of seizures
Covid-19: Paxlovid to be available at private hospitals, clinics, teaching hospitals, says KJ
Najib’s minutes to Zahid on foreign visa system contract extension not an order, court told
Bullying: Statements of 21 people recorded over death of houseman, say Penang cops
Suspect arrested for groping 12-year-old girl at elevator
HFMD: Parents, pre-school operators told to be more vigilant
Infectious disease tracker on MySejahtera now includes tuberculosis cases
Court sets Aug 1 to decide on time extension application in unilateral conversion case
Perak cops to call neighbours, teachers to assist probe over murder of eight-year-old girl
Bullying: All views will be heard, task force will produce independent report, says KJ

Others Also Read