Keropok seller: No need to pay if not satisfied


Pride in his snack: Ahmad Bukhari says the keropok lekor is sealed in a vacuum pack before being couriered all over Peninsular Malaysia.

Compiled by RASHVINJEET S. BEDI, C. ARUNO and R. ARAVINTHAN

A KEROPOK lekor seller in Terengganu is willing to take the risk of not accepting payment including delivery costs if the product ordered by customers out of the state is spoilt, Sinar Harian reported.

The owner of Kori Keropok Lekor Losong, Ahmad Bukhari Ayob, said the keropok lekor is sealed in a vacuum pack before being couriered all over Peninsular Malaysia.

He said his product got good response from customers, especially from those outside the state since the lockdown started on June 1.

“It does not feel right to take money from customers if they can’t eat the keropok. So if customers are not satisfied, especially in terms of taste and quality, we will not accept any payment or we will replace it,” said Ahmad Bukhari, 35.

“I am grateful as most received their order in good condition. Otherwise, we will not accept payment, including delivery costs.”

He said there are three sizes of keropok lekor – RM1 per piece, RM5 for a 600g pack and RM10 for a 1.2kg pack.

“In the vacuum, it can last for three days. If it arrives after that, it would usually be spoilt. Most of my customers order the RM1 keropok because it is smaller in size and easier to fry and sell,” he said.

> Loan shark syndicates or Ah Long are more aggressive in looking for customers as they are offering great discounts and flexible repayments.

Kosmo! reported that the main targets of these syndicates were traders facing difficulties because of the current lockdown.

Kedah Consumers Association (CAKE) secretary Mohd Yusrizal Yusoff said some of the syndicates offered their services online, placed advertisements on electricity poles or even called the traders directly.

“However, those who don’t make early settlement are actually burdened more as they have to pay interest,” he said.

Mohd Yusrizal said the interest rate was 18% a month while those who don’t make payment would incur a penalty.

He estimated that about 700 traders in the state currently owe these syndicates. They borrowed from

Ah Long because it was easy. The Ah Long, in fact, approached customers who had a good repayment track record.

He said CAKE received at least six such complaints a day.

● The above article is compiled from the vernacular newspapers (Bahasa Malaysia, Chinese and Tamil dailies). As such, stories are grouped according to the respective language/medium. Where a paragraph begins with this ' >'sign, it denotes a separate news item.

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