PETALING JAYA: Food business operators are rethinking plans to ensure service delivery amid the latest round of the movement control order, which coincides with Mothers Day on Sunday.
Having made prior preparations to rake in profits, many are not giving up despite the no dine-in rules, switching to drive-through, takeaway and delivery to ensure the queen of our hearts are celebrated even at home.
“It is usual to see families coming out for a meal on Mother’s Day even for those who don’t celebrate the day in style, ” said C. Krishnan who owns an Indian restaurant in Klang.
Two weeks ago, he began offering a drive-through service at his Buharry Briyani Bistro in Taman Seri Andalas, apart from the existing delivery as patrons are shunning crowded eateries.
“Those who still look forward to a good meal to treat mothers are utilising this convenience.
“We have different family meal packages and patrons only need to scan the QR code for the menu, order through WhatsApp or staff member before paying and picking up the food, ” he said here yesterday.
Krishnan, who is also Malaysian Indian Restaurant Owners Association deputy president, said many members were also switching their business model amid the MCO according to their own ability and marketing efforts.
He said it mostly involved younger, tech-savvy operators with creative ideas.
Restaurateur Jason Loo, who co-founded Yellow Brick Road in Bukit Damansara, said they would have to postpone their maiden Mothers Day event, which would see three winners dining-in with their mothers in a special setting.
“We believe the whole dine-in experience is irreplaceable for Mothers Day celebrations. So we will invite the winners over another day when the SOP allows, ” he said.
And for other reservations, Loo said he had no choice but informed them of the cancellation.
“We are now focused on innovating our menu for delivery since our menu is curated for dine-in.
“We are working to make it take-away-friendly, ” he added.
Mama Kim Sauna Mee, which is known for its hotpot noodles, is also crafting its menu to make it convenient for takeaways for Mother’s Day celebration.
Its operations manager, who only wanted to be known as San, said they would offer bigger portions meant for sharing between four or eight people.
“It is a day where family members spend time together over a meal.
“So we make some tweaks to the usual single portion we serve, ” she said, adding that the decision to offer takeaway was made following the MCO announcement.
San said customers would need to make a reservation and pick up their orders at the restaurant.
“We will also provide customers rental for the hotpot to ensure a good dining experience at home, ” she added.