Adopt global standard to ensure road traffic safety, food delivery service companies told

KUALA LUMPUR: Employers especially those in the food delivery service should pay close attention to the safety of their employees, says Tan Sri Lee Lam Thye.

The Alliance for Safe Community chairman said such employers or companies should adopt ISO39001, which is a global standard for the road traffic safety management.

"The system is important as it symbolises the commitment of companies in managing road traffic safety for their employees.

"Road traffic safety management should be the responsibility of the employer or organisation... it should not be left to the employee alone," he said when contacted on Monday (April 5).

Lee said ISO39001 is a form of guideline to help prevent and reduce the risk of road related deaths or serious injuries.

"Companies that opt for this can be certified by any certification body that provides training for road safety management," he added.

He was commenting on a report, which stated Kuala Lumpur City Hall (DBKL) will work closely with the police to penalise motorcyclists riding on pedestrian walkways.

DBKL had received complaints from city folk regarding motorcyclists, especially food delivery riders, who encroach on pedestrian walkways and ride recklessly.

Lee said some food delivery riders violated traffic rules as their employers demanded that the food is delivered as fast as possible.

"The riders also claimed that customers demand that the food be delivered according to schedule as advertised by the food delivery company.

"Such reasons are untenable and unacceptable. While we realised the importance for the food to be delivered on time, the safety of the riders supersedes all this.

"It is better for the food to be delivered a little late as long as the safety of the riders is ensured.

“If the rider is involved in an accident, the customer will not get the food that was ordered in the first place," he said.

It is important for employers and customers to agree that safety of the riders is of paramount importance, Lee said.

"If the companies can make a commitment to road traffic safety management and get certified, it will send a message to society that the safety of employees is a priority," he said.

DBKL Corporate Planning Department director Khairul Azmir Ahmad had said pedestrian walkways were not meant for vehicles.

“It is part of the city’s car-free policy to reduce carbon footprint and tackle climate change.

“We will engage with the police on this and hope to carry out enforcement soon,’’ he added.

In 2019, DBKL upgraded the pedestrian walkways along Jalan Tuanku Abdul Rahman, Masjid India, Medan Bunus, Lorong Bunus 1 river promenade, Jalan Melayu, Lanai Seni and Medan Pasar.

“It’s a thankless job and one that is very stressful,” said Malaysia E-Hailing Drivers Association (Mehda) president Daryl Chong, referring to food delivery riders.

“Rain or shine, they have to go out for deliveries, often racing against time for a good rating or a tip.

“I will not deny that there are some who are breaking traffic rules.

“It would really help if people could show some understanding.

“We also hope there will be more awareness on the matter,’’ he said.

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road safety , delivery riders , Lee Lam Thye , ISO , DBKL


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