KUALA LUMPUR: Patients who seek treatment at the University of Malaya Medical Centre (UMMC) can now have their cold-chain medications, such as insulin, delivered directly to their homes without having to go to the medical centre.
Due to logistics constraints previously, only room temperature medications can be delivered via Pos Malaysia to patients, as cold-chain medications need to be stored at low temperatures of 2-8°C, said UMMC Pharmacy Department chief pharmacist Alias Aris.
“Three out of 10 patients with chronic diseases need this cold- chain medicines as soon as possible, ” he said when contacted.
The delivery service is possible via a memorandum of agreement signed between the Pharmacy Department and Esyms Sdn Bhd on Feb 10, he said.
UMMC in a statement said under this collaboration, Esyms would handle the collection, delivery and verification of recipients as well as ensure the medications are stored at the right temperature.
It said currently, delivery of cold chain medications are done only within the Klang Valley as they have to be delivered within 24 hours, adding that patients would be charged RM15 and RM5 for room temperature medicines.
UMMC is still maintaining the collaboration with Pos Malaysia to deliver room temperature medications, it added.
Patients who wish to have their medications delivered to their locations can apply through the UMMC Single Sign-On account at http://eservices.ummc.edu.my/, where they can also check their application status.
A tracking number will be issued once the delivery date is confirmed, UMMC said. — Bernama