IPOH: Cafe and restaurant owners here are much better prepared for this round of the movement control order by drawing upon lessons from the first MCO last March to stay afloat.
Tham Chin Wei, 34, said he would be giving special discounts for walk-in customers.
“Since dining in is no longer allowed under the MCO, we will start our delivery service.
“We are a bit worried that we may not have enough manpower. So as a token of appreciation, discounts and promotions will be given to customers who walk in for takeaways, ” he said.
Tham added that the latest MCO was different for him since his team was better prepared this time around.
“When the first MCO started, we had zero experience on what to expect. Our sales dropped by more than half.
“Now, we have signed up with delivery services and are hiring our own runners.
“Hopefully, this effort will be enough to keep our business going, ” he said.
Senior Minister Datuk Seri Ismail Sabri Yaakob announced that from Wednesday, Perak, Pahang, Negri Sembilan, Kedah, Terengganu and Perlis were placed under MCO until Feb 4, with Sarawak remaining under the conditional MCO.
Nabihah Mahayuddin, 27, said she had several plans for her cafe in Tambun.
“Besides hiring our own runners, we will create a website for customers to place their orders.
“During the first MCO, we took orders via WhatsApp and social media platforms, but that consumes time and energy, ” she said.
Nabihah has also started training her staff to take orders through e-commerce systems.
“We want to make sure that we can meet our sales target.
“Since 80% of our sales come from walk-in customers, we know we have to step up our efforts, ” she said.
She has added cakes to her menu since there is a higher margin for such items.
She is hoping that the government will extend the opening hours for eateries.
“Opening hours for restaurants should be extended after 8pm since that is the time people go for dinner, ” she added.
However, Roslan Zainal Abidin, 56, said he would have to close his food court during the MCO.
“With the MCO, we have no choice but to shut down for the time being since our business hours start in the evening.
“However, for small traders who need a place to cook, we can still provide the space for them, ” he said.
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