PETALING JAYA: Prasarana Malaysia Bhd has denied a report by a news portal with photos purportedly showing the packed condition inside a monorail train during peak hour.
Calling the report misleading, Prasarana raised doubts that the photos – which it said were unattributed – were taken during the current movement control order period that began on Jan 13 to curb the spread of Covid-19 cases.
“We are always monitoring the condition in all our train services.
“To our knowledge, there has never been overcrowding as stated in that report, ” said Prasarana in a statement on Tuesday (Jan 19).
The statement added that Rapid KL train services covering the LRT, MRT and monorail were permitted to operate at 100% capacity.
“This meant that based on the SOP by the Transport Ministry, the one-metre physical distancing rule does not apply in our trains, ” it said.
Earlier, the report that Prasarana responded to had published photos it claimed to have received from a source who wished to remain anonymous, purportedly showing the lack of physical distancing among commuters.
The report also stated that the proper SOP was not followed at stations, citing the lack of personnel to control crowds at platforms.
Prasarana urged the media to verify their information prior to publishing, while pledging willingness to grant them access to conduct checks at its train stations to get the real picture.
It also said that ridership of its monorail services dropped drastically from a daily average of 46,000 in 2019 to some 10,000 after the MCO.
“Other services such as MRT, LRT for Kelana Jaya and Ampang/Sri Petaling lines also showed a similar drop.
“The total number of riders during this MCO is roughly about 150,000 people daily on weekdays, which is about 80% decrease from the usual 700,000, ” said Prasarana.
It added that all its rail services strictly complied with the SOP by the National Security Council and Health Ministry.
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