KOTA KINABALU: It is high time that Labuan Corporation upgraded its services for the benefit of traders, says Labuan Chinese Chamber of Commerce president Datuk Wong Kii Yii.
He pointed out that in the age of information technology, the corporation should by now have introduced online services for the convenience of the public.
The corporation, he said, still renews business licences manually, a practice which causes much inconvenience to the public who have to queue and wait for their applications to be processed.
He has thus urged the Federal Territories Ministry to review and upgrade the corporation’s system and service.
“It must address the current problems faced by businesses and the people, ” he said.
Wong also hopes that the corporation will relax certain requirements for members of the public who want to set up new business.
He highlighted that the traders were already being hit by a drop in business activity on the island, a drastic increase in Indah Water service charges as well as having to face the abolishment of duty-free status for cigarettes.
He said Indah Water should be more sympathetic towards business operators during these difficult economic times instead of increasing the monthly charges (from last month).
“We hope the ministry will help find a solution to reduce the charges, ” he said, adding that the chamber was told that in one case, the monthly charge went up from RM39 to RM180.
Wong also suggested the corporation relax their requirements and reduce red tape to allow shop owners to set up sidewalk stalls in front of their premises during Chinese New Year and Hari Raya Puasa.
“These events are only once a year and could be relaxed for the period, ” he said.
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