MyTravelPass to help those seeking entry or exit permits during Covid-19

New and improved: Khairul Dzaimee (right) and the Immigration Department’s Record and Information Technology Division director Rosfan Hashim introducing the MyTravelPass system during a press conference in Putrajaya. — MOHD SAHAR MISNI/The Star

PUTRAJAYA: The Immigration Department has launched the MyTravelPass system, which will make it easier for Malaysians and foreigners to apply for entry or exit permits during the Covid-19 period. It would reduce the application time to a maximum of five days, said Immigration director-general Datuk Khairul Dzaimee Daud.

“Before this, applications to enter or exit the country by Malaysians and foreigners were done through email.

“The department has been swamped with between 5,000 and 6,000 emails a day, causing a delay in the applications. We received many complaints from applicants because of this.

“With that, the Immigration Department has taken a proactive step by introducing the MyTravelPass system which uses a ‘single window’.

“This will ease the application process, ” Khairul Dzaimee told a press conference yesterday.

Currently, Malaysia’s international borders are closed because of

the Covid-19 pandemic and only a select group of categories are exempted, though most of them require prior permission from the Immigration Department.

Among the categories that can be applied for via the MyTravelPass system are entry and exit applications for foreign expatriates and their dependents, permanent residents, Malaysia My Second Home holders and foreign maids.

Entry applications for the Singapore Reciprocal Green Lane and the Periodical Commuting Arrangement can also be done through the portal.

Khairul Dzaimee said in the past, it would take up to 10 days for the applications to be processed.

“Now it is easier to apply. Of course, the approval is another matter. Once the application is submitted, an email will be sent to acknowledge it.

“Within three to five days, the approval or rejection will be confirmed via email as well, ” he added.

Khairul Dzaimee said the system was developed by the department’s information technology division internally and without using outside funds.

He added that for Malaysians and foreigners who are in the categories where they are allowed to leave or enter the country without permit, they do not need to apply on MyTravelPass.

“The people are advised to read and understand the instructions and application procedures before making their application though MyTravelPass, ” he said.

The MyTravelPass system can be accessed at

Article type: metered
User Type: anonymous web
User Status:
Campaign ID: 18
Cxense type: free
User access status: 3

Immigration Department


Did you find this article insightful?


90% readers found this article insightful

Next In Nation

Man suffers injury in paragliding mishap in Kangar
MACC detains plantation manager for allegedly misappropriating RM20k
Cradle Fund murder trial: Cops seized soot-covered plastic bag containing SIM card, says witness
Bosses who fail to screen foreign workers for Covid-19 will be compounded, says Masidi
Teen arrested for alleged break-in at restaurant in Kulai
Warisan to invoke pre-signed resignation letter for Sebatik rep to vacate seat
Covid-19: Seven new clusters, five linked to workplaces, another to an aged care home in Sentul
Businessman acquitted of drug possession charge
Muhyiddin gets interim injunction against Puad Zarkashi over alleged defamatory statements
Covid-19: Cases drop below 2k mark again with 1,828 infections, Johor tops the list

Stories You'll Enjoy