Make an appointment if you need NRD service


  • Nation
  • Sunday, 10 May 2020

PUTRAJAYA: The National Registration Department (NRD) is open for business, but any transaction can only be carried out via appointments in line with the conditional movement control order (MCO).

In a statement, the NRD said most of its offices have been operating by appointment since the implementation of the conditional MCO on May 4, except the offices located in urban transformation centres (UTCs) and in enhanced MCO areas.

“This is in line with the government’s announcement. All transactions with the NRD can be done by appointment between 8.30am and 4pm.

“Customers can set their appointment by contacting any of the NRD customer service offices nationwide, ” it said.

“This service is being offered to ensure compliance with the Covid-19 preventive measures, especially in terms of social distancing, ” the statement said yesterday.

The statement also said that NRD would follow the strict standard operating procedure (SOP) during the conditional MCO, including taking details of customers and their body temperature, using hand sanitiser and sanitising the counters regularly.

The NRD said customers who had secured an appointment were not allowed to bring other people to keep them company at the counter.

For the Mykad application of 12-year-olds or a wedding ceremony which require the attendance of more than one person, they will be advised to come with a minimal number of people.

“The public are advised not to walk in to the NRD office without an appointment, ” it added.

Further information on NRD services during the conditional MCO can be obtained at its website www.jpn.gov.my or its official social media sites. — Bernama

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