Immigration Department services to resume in stages

  • Nation
  • Saturday, 02 May 2020

PETALING JAYA: The Immigration Department will re-open its offices in stages following the government's decision to put in place a conditional movement control order (MCO).

In a statement on Saturday (May 2), the Immigration Department corporate communications unit said that its safety and passport division would resume operations on Monday (May 4).

It said its visa, passes and permits division; expatriate services division; and its foreign workers division would open next Wednesday (May 6) while its operations, investigation and prosecution division would re-open on May 13.

On Friday (May 1), Prime Minister Tan Sri Muhyiddin Yassin announced the MCO would be eased to a conditional MCO on May 4 to allow most industries and economic activities to resume, with strict standard operating procedures in place.

However, Immigration counters at Urban Transformation Centres (UTC) would be subject to a decision by the Finance Ministry.

"Only customers with earlier appointments are allowed to come for any arrangements, but those who want to apply for an international passport will not require an appointment," it said.

"The public are urged to check the official website at and its official Facebook page for the latest information on how to make an appointment with the Immigration Department," it said, adding that the public can call its hotline at 03-8888 2010/ 8000 8000 for further enquiries.

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