Addressing relating to additional sectors allowed to operate during third phase of MCO

BELOW are some frequently asked questions (FAQs) relating to additional sectors allowed to operate during the third phase of the movement control order (MCO) under the International Trade and Industry Ministry (Miti):

Part 1: General questions related to applications

Q If I have received Miti approval to operate during the MCO Phase 1 and 2, do I need to re-apply to increase the number of employees? Will the first approval I received still be valid?

A Your application will still be processed. However, the result is dependent on the company’s justifications and the government’s conditions from time to time. While waiting for Miti’s approval, companies can only operate within the workforce capacity stipulated in their earlier application’s approval.

Q To start the application, does the “full name” box refer to the company name or applicant’s name?

A For the registration page, please fill in the name of the person who is filing the application.

Q What if my company does not have a manufacturing licence?

A Please put ‘N/A’ at Mida’s manufacturing licence checkbox.

Q What if my company doesn’t have any company registration number?

A If you don’t have any company registration number (SSM or from local agencies), please choose the checkbox stating, ‘Saya adalah pemilik perniagaan dan belum berdaftar dengan mana-mana pihak berkenaan’.

Q Do I need to provide the details of all my workers using the template in the system?

A Yes. The details have to be filled completely as required using the format in CIMS 2.0 only.

Q What are the Regulatory Agency or Profession Body Licence number and the Local Authority Licence number?

A Regulatory Agency or Profession Body Licence number applies to companies that are regulated by an agency or professional body, such as engineering (regulated by BEM) or construction (regulated by CIDB). Please leave it blank if it does not apply to you.

Local Authority Licence number refers to your local authority, such as Majlis Bandaraya, Dewan Bandaraya and others.

Q If I want to make any correction to the application, do I need to re-submit?

A If you want to re-submit or request for correction of an application, follow these steps:

Email your request to, stating the reasons for your re-submission.

The system administrator will process your request and you can re-submit your application with the latest amendment. Perform the required amendments and resubmit your application.

This request can only be done once. Please ensure all your information is correct and accurate before re-submitting your application.

Q I can’t find my sector on the list in CIMS 2.0, how do I apply?

A If your sector is not found, try changing the selection of your company cluster, which is related to your company activities. If it is still not found, this means your sector is not included in the list of additional sectors allowed to operate during the third phase of MCO.

Q I don’t see the “Customers and Suppliers list” section anymore. Do I need to refill the “Customers and Suppliers list” section?

A The “Customer and Supplier List” section is no longer required in the application system. Thus, you need not submit. Q Why do I have trouble uploading the list of workers on the application page?

A This could be due to the template that you have uploaded is not compatible with the template in the system. If you have submitted or uploaded a Worker List file without the NRIC or Passport column, follow these steps:

> Email your latest worker list to and state that you are sending in the new worker list.

> The system administrator will process your request and you can re-submit your application with the latest amendment.

> Perform the required amendments and resubmit your application.

This request can only be done once. Please ensure all your information is correct and accurate before re-submitting your application

Q Do we need to be on the VPN platform in order to apply for the application?

A No, a VPN platform is not necessary

Q How would I know if my application has been accepted by you?

A If your application status is BAHARU, it means that it has been submitted and will be processed within five working days.

Q Why is my QR code not accessible?

A The QR code is password protected so only the authorities can access the information.

Q If I have been approved by the Health Ministry/ Agriculture and Food Industries Ministry/ Domestic Trade and Consumer Affairs Ministry/ Primary Industries and Commodities Ministry/ Housing and Local Government Ministry/ local authority to operate during MCO period, do I need to reapply?

A All the sectors listed in the Government Gazette and granted the approval from relevant ministries are allowed to operate. However, companies with these prior approvals are encouraged to re-apply to acquire Miti’s approval letter with a QR code.

Part 2: Questions related to business operations

Q My company has the approval to operate. Do my workers need to go for a health screening before being allowed to start work?

A Companies with a registered list of workers that have been approved must undergo Covid-19 screening at the Social Security Organisation (Socso) panel health clinics available in Peninsula Malaysia. Socso is currently developing the guidelines for the screening and these will be announced soon.

Q Do companies need to cover the cost of the screenings for all workers?

A No, Socso will be covering the cost of workers’ Covid-19 screening.

Q My company is operating with Miti’s approval, does my company need to stop operation until all the workers have undergone the screening?

A No. However, companies must ensure the Covid-19 screening is done according to the guidelines and conditions to be announced by Socso.

Q Does Miti have a channel for employees to lodge a complaint against an employer who violates the SOPs?

A Yes. Such complaint can be channelled to Miti via email at with “ADUAN” as the email title.

Q Can a third-party sanitisation company be allowed to operate using my company’s approval letter?

A No.

Appendix 1List of Additional Sectors Allowed to Operate Under the Third Phase of Movement Control Order (MCO)

Automotive industry (limited to exports of CBU, parts and components, as well as after-sale services, e.g., repair and maintenance)

Machinery and equipment industry

Aerospace industry

Construction projects and services related to construction works:

- Projects whereby the main contractors are G1–G2

- Projects that have achieved physical progress of 90% and above

- Tunnelling works

- Maintenance works

- Slope works

- Emergency works that are consequent to contractual obligations

- Maintenance, cleaning and drying of stagnant water, spraying of pesticides at construction sites which prevent the breeding of Aedes mosquitoes and other pests

- Other works that if left incomplete may result in danger

- Building projects with 70 IBS score and above

- Construction projects with accommodation facilities for workers, such as centralised quarters for workers or workers’ camp

- Professional services related to the construction industry, including architects, engineers, town planners, land surveyors, quantity surveyors, project managers, facility managers as well as other relevant services.

Science, professional and technical services, including R&D (limited to legal services, services incidental to oil and gas, R&D activities related to Covid-19, and testing labs for the sectors allowed to operate)

Social health services including registered traditional and complementary medicine (TCM) practitioners

Hardware shops, electrical and electronic (E&E) shops

Laundry services (only those offering full-service and do not include self-service laundrettes)

Appendix 21) List of Essential Goods

> Food and beverage items including imported items- Rice

- Sugar

- Vegetable and animal oils and fats

- Flour and all grain products

- Bread

- Water

- Dairy products – milk and infant formula

- Condiments and Spices

- Dry food

- Coffee and tea

- Canned food

- Meat

- Chicken

- Animal feed

- Processing of fruits and vegetable

> Agriculture and fisheries including imports- Fish and Seafood

- Fruits

- Vegetables

> Household products- Detergents

- Disinfectants

- Sanitisers

- Personal care items

- Toilet paper and tissue paper

> Personal Protective Equipment (PPE) - Fire safety equipment and medical attire including face mask, rubber gloves.> Pharmaceutical- All chemicals and drugs production> Packaging materials and printing, including ink

> Medical and surgical devices

- Parts for medical devices, for example, parts for ventilators

2) List of products that are part of the supply chain of essential goods exempted from the MCO

> Oil & Gas

> Petrochemicals- PTA & PET Resins

- Polyester fibres and filaments

- Polypropylene and polyethylene

- ABS & MABS resins

- Maleic anhydride

- PVC paste resin

- Expanded EPE

- Impact modifiers & processing aids

- Styrene monomer

- Styrene butadiene latex

- Polystyrene

> Chemical and chemical products- Fertiliser and pesticide

> Electrical & electronics (E&E) including semiconductors

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MITI , FAQ , MCO , 3rd phase


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