Miti addresses issues faced by various sectors during MCO

Below are some frequently asked questions (FAQs) relating to additional sectors allowed to operate during the movement control order (MCO) under the International Trade and Industry Ministry (Miti):

Q: If I have received Miti approval to operate during the MCO Phase 1 and 2, do I need to re-apply?

A: All companies with prior approval from Miti are encouraged to re-apply under the new Covid-19 Intelligent Management System (CIMS) 2.0 at It will auto-generate approval letters with a QR code that will facilitate the movement of workers and operations.

Q: If I have obtained Miti's approval to operate during the MCO Phase 1 & 2, but would like to increase the workforce capacity, must I re-apply?

A: Yes. All companies that have received prior approval from Miti are required to reapply for additional capacity in CIMS 2.0.

Q: If my application for operation during the MCO Phase 1 & 2 was rejected, can I re-apply?

A: Yes.

Q: If I have been approved by the Ministry of Health/ Ministry of Agriculture and Food Industries/ Ministry of Domestic Trade and Consumer Affairs/ Ministry of Primary Industries and Commodities/ Ministry of Housing and Local Government/ Local Authority to operate during MCO period, do I need to reapply?

A: Yes.

Q: If my business premises are in the red zone area, can my company be considered for approval to operate?

A: The business premises located in the red zone area are subject to the regulations of the National Security Council (MKN) and the related local authority (PBT).

Q: Can I operate with 100% manpower?

A: The company is only allowed to operate based on the operating capacity approved by Miti.

Q: Can I operate full-time?

A: The company must get Miti's approval to operate full-time. The hours of operation are subject to the regulations of the National Security Council (MKN), State Government and local authorities (PBT).

Q: Can companies fulfil all existing and accept new orders for exports to customers outside of Malaysia?

A: Companies that have obtained Miti's approval to operate would be allowed to fulfil orders for both domestic and export markets.

Q: We have approval to operate in Rawang. So does our customer in Kota Baru. Can our company lorry transport chemicals over 450km to deliver them to the customer?

A: Yes, provided your lorry brings along a copy of your approval letter during the journey. This will also facilitate your lorry's movement. However, interstate travel is subject to the security and health protocols as determined by MKN, PDRM and Ministry of Health.

Q: If my company is undertaking several construction projects or construction-related services, do I have to apply for each of these projects?

A: Company needs to apply individually for each project.

Q: Is this application for main contractors only? Do subcontractors only apply after main contractors receive their approval?

A: Yes, subcontractors are required to submit their applications after the main contractors have received their approval. Applications must be made by individual companies via CIMS 2.0.

Q: How shall rubber glove manufacturers produce at full capacity while suppliers are limited to 50%?

A: If the suppliers wish to increase their capacity beyond 50%, they are required to apply via CIMS 2.0.

Q: Can equipment suppliers/ spare parts suppliers/ repair and maintenance companies that the industry depend on (but closed now because of MCO) be allowed to operate in the new extended MCO?

A: Yes, the companies related to the machinery and equipment sector can apply to Miti for approval to operate. Please apply via CIMS 2.0.

Q: Does "Perkhidmatan Selepas Jualan" include spare parts centre/shop and service workshop run independently or by manufacturer and dealers?

A: Yes. "Perkhidmatan lepas jualan" refers to the operations of maintenance and service of vehicles within the country.

Q: If we open the workshops, are we allowed to operate our spare parts centres and stockists to sell spare parts to support the aftersales service?

A: Yes. Spare part centres can only conduct distribution of spare parts to service centres upon approval from Miti. All other sales that are beyond the scope of after-sales services are strictly prohibited.

Q: Does after-sales service include tyre shops for repair and maintenance/workshop?

A: Yes.

Q: Are after-sales service operators allowed to order and transport automotive parts and components?

A: Yes.

Q: Can tyre manufacturers deliver their products to their after-sales service providers?

A: Yes.

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FAQ , Miti , Covid-19 , Coronavirus , Movement control order , MCO


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