Most healthcare workers eligible for allowance


  • Nation
  • Monday, 13 Apr 2020

Below are some frequently asked questions (FAQs) on the special allowance for doctors and healthcare professionals helping to curb the spread of the Covid-19 pandemic.

Q: Are counselling officers who are involved in conducting counselling sessions for healthcare workers and patients infected with Covid-19 eligible to receive the special allowance?

A: Psychiatry, counselling or psychology officers are eligible to receive the special allowance if they are directly involved in providing counselling services in terms of mental, emotional and physical to Covid-19 persons under investigation (PUI) and patients. At the same time, they also provide counselling services to frontliners to help them deal and curb the spread of Covid-19.

Q: Are officers who are at the Crisis Preparedness Response Centre (CPRC) or operations room who have been ordered to work from home after being identified as PUI eligible to receive the special allowance?A: Officers involved in the Covid-19 duty line and who have been instructed to work from home after being identified as PUI are not eligible for the special allowance. This is because they have been ordered to self-quarantine for 14 days at home.

Q: Are healthcare officers in the Forensics Department involved in managing the death of patients suspected or infected with Covid-19 eligible to receive the special allowance?

A: Officers and healthcare members who have been ordered to manage PUI and Covid-19 patients who have died are eligible to be considered for the special allowance because the virus is still active in the bodies.

Q: Are officers on duty at the Covid-19 operations room eligible to receive the special allowance?

A: Officers who are tasked with updating data and records related to Covid-19 in the operations room are eligible to be considered because they are in the Covid-19 management chain. But those instructed to operate the Covid-19 operations room such as setting up the computers, switching on and off the lights, rearranging the layout of the room, among others, are not eligible.

Q: Are volunteers helping to curb the spread of Covid-19 eligible to receive the special allowance?

A: Volunteers are not eligible because the special allowance is only for permanent and contract of service doctors and healthcare workers in the Health Ministry.

Q: Are retired officers who have been reappointed to serve in helping to curb the spread of Covid-19 eligible to claim the special allowance?

A: If the officers are appointed through contract of service in the Health Ministry, then they can be considered for the special allowance.

Q: Are officers placed in treatment centre, screening counter, ward for Influenza Like-Illness (ILI), Acute Respiratory Infection (ARI) and Severe Acute Respiratory Infection (SARI) eligible to claim the special allowance?

A: These officers are eligible to be considered for the special allowance because they are also exposed to the risk of contracting Covid-19 if there are cases of the virus that are sporadic among ILI, ARI and SARI patients.

Q: What are the ways the special allowance can be claimed?

A: The special allowance is claimable the same way as overtime allowance. The officers need to fill in the special allowance claim form. Claims must be submitted not later than 10 days of the following month and only one claim can be done in a month. For the months of February and March, the officers need to fill in the forms separately and submit them in April to the respective health facilities.

Q: How is this special allowance calculated?

A: Those who have been on duty for 15 days and above from Feb 1 to March 31 are eligible to receive RM400 a month.

> Those who have been on duty for less than 15 days in the same period are eligible to receive RM200 a month.

> For those who have been on duty for 15 days and above from April onwards until the government declares the end of the Covid-19 are eligible to receive RM600 a month.

> For those who have been on duty for less than 15 days from April onwards until the government declares the end of the Covid-19 are eligible to receive RM300 a month.

> The calculations are based on the number of working days in a calendar month. Each time an officer is on call, standby or on shift is also considered as one working day. For officers who are scheduled to be on standby, they are only eligible to claim for the number of days that they are involved in handling suspected or patients infected with Covid-19.

Q: Is there a minimum number of hours that must be clocked in a day to be eligible for the special allowance?

A: There is no minimum number of hours fixed in a day. However, the head of department must set reasonable hours in a day to ensure the duty schedules are balanced and fair.

Special allowance calculation

- RM400 (month)on duty for 15 days and above from Feb 1 to March 31

- RM200 (month)on duty for less than 15 days in the same period

- RM600 (month)on duty for 15 days and above from April onwards until the government declares the end of the Covid-19

- RM300 (month)on duty for less than 15 days from April onwards until the government declares the end of the Covid-19

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