Malindo suspends visa facilities for Chinese tourists from Wuhan, Hubei

  • Nation
  • Tuesday, 28 Jan 2020

PETALING JAYA: Malindo Air says they were complying with the Malaysian Government’s decision to temporarily suspend all visa facilities for Chinese tourists from Wuhan and Hubei as well as neighbouring provinces.

It’s CEO Capt Mushafiz Mustafa Bakri said that the airline would immediately implement the decision, which is part of the government’s measures to combat the 2019-nCoV coronavirus outbreak.

He said this included privileges such as all Electronic Travel Registration and Information (eNTRI) facilities, visa-free entry, visa on arrival, e-visa as well as manual visa applications.

Malindo Air had earlier heeded advice and regulations from global and local health authorities by suspending its international flights to and from Wuhan on Jan 23.

“Malindo Air is coordinating with its staff on the implementation of this latest government’s decision. They will be notified immediately once the temporary suspension is lifted by the government when the situation returns to normal,” Capt Mushafiz said in a statement on Monday (Jan 27).

Capt Mushafiz reiterated that the airline is taking all stringent measures by ensuring all the staff are complying with guidelines issued by the Health Ministry to stop the spread of the virus.

Among the safety measures taken include providing and distributing the use of face masks, safety gloves, sanitizers to all technical and cabin crew, providing infection control and preventive measure information to passengers and being vigilant of passengers’ physical condition during pre-boarding.

“As the first point of contact, our ground personnel at all our check-in counters are also ordered to be extra vigilant and to comply with health and safety aspects,” said Capt Mushafiz.

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