Going cashless catching on among petty traders


  • Nation
  • Friday, 17 Jan 2020

Alternative option: Several months ago, a few operators at the market jumped onto the cashless payment bandwagon, allowing patrons to pay either by Touch ‘n Go eWallet, Boost or GrabPay.

PETALING JAYA: It was an encouraging start for Micheal Tan to do more cashless spending, as the retiree paid RM6 for a packet of jackfruit from his Touch ‘n Go eWallet at the SS2 morning market.

“This is my first time buying something from the morning market using my e-wallet. It is easy to use and very convenient.

“I will have no worries about not having enough cash when I come to the market with my wife again, ” said the 60-year-old former manager from Taman Megah Mas here.

Tan, who began using the application a few months back, said such payment options were becoming common at major hypermarkets, shopping complexes and individual outlets.

“Seeing small traders or hawkers accepting payment electronically is a good start as consumers have an alternative payment option.

“But I have to remind myself not to overspend because I don’t see my money going out of my pockets, ” he said when met at the SS2 morning market here yesterday.

Another retiree who only wished to be known as Wong, 75, said he was looking forward to going cashless soon after he familiarises himself with the e-wallet app on his mobile phone.

“I think it is good to learn how to go about it so that we don’t have to bring so much cash with us when we shop in the future.

“I will certainly ask my grandchildren to teach me how to use the app, ” he said.

Accountant Lydia Danial, 44, said she was happy to see more petty traders going cashless but cautioned that such service, which heavily relies on network and data coverage, could fail to work at not-in-range places.

“I still bring cash and keep small notes when shopping at the market just in case my telco carrier is out of range, ” she said.

Several months ago, a few operators at the market jumped onto the cashless payment bandwagon, allowing patrons to pay either by Touch ‘n Go eWallet, Boost or GrabPay.

The majority pointed out that e-wallet was more common with the younger generation of patrons who are more educated and technology savvy.

“Over 80% of my regulars still prefer paying cash, ” said egg seller Cheong Chee Keong.

Lam Yoke Yin, 50, who has been selling homemade buns for over two decades, said she was still not used to using the e-wallet app after signing up late last month.

“Since not many of my patrons use it, I’m still not so familiar. However, it is good as finding small change is not a problem in cashless payment, ” she said.

A fishmonger who only wanted to be known as Phang said it was not very convenient to use cashless payment as patrons often do not want to risk wetting or dirtying their mobile phones.

“It will take some time before cashless payment becomes common with petty traders and hawkers, ” she added.

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