KUALA LUMPUR: For single mother Yip Lai Ching, becoming an e-hailing driver was a way for her to earn an income.
However, Yip lost this opportunity after e-hailing operator MyTeksi Sdn Bhd, better known to many as Grab, removed her from its platform, which she alleged was without any valid reasons.
According to the Campaign to Protect the Rights of E-hailing Drivers in Malaysia, Yip’s case was “one of many”.
The campaign’s spokesperson Ng Kian Nam said a letter of demand (LOD) was sent to the Transport Ministry and Grab, on behalf of Yip, so that the government and the e-hailing operator would address the issue of e-hailing drivers’ rights.
Ng said Yip, whose services as an e-hailing driver was terminated on July 23 this year, should be allowed back on the platform.
“She has maintained a high rating for her services and got her PSV licence to comply with the new regulations set by the government.
“Grab said she was removed because she had argued with passengers, ” Ng said, adding that Yip was disputing this as some male passengers – who used the Grab app from another person’s account – had harassed her.
“She received different versions on her termination, ” he added.
Ng, who is also MCA Civil Society Movement bureau chief, said the group would seek the government to recognise the rights of e-hailing drivers under the Employment Act, prohibit unfair dismissal of drivers by e-hailing operators and stop any discrimination involving persons with disabilities and senior citizens.He also claimed Grab took the words of passengers “more seriously than drivers”.
“Another example was the refusal to listen to the suggestion of drivers that passengers should be asked to register using their identity card or passport numbers, instead of the current e-mail and selfie system.
“The selfie system is less safe, especially for female drivers, ” he said.
The group also launched a fundraising campaign for their legal proceedings with the theme “each person RM10, fight for our justice and dignity”.
For more information, the public can contact Vincy at 012-331 0140 or Dominic at 018-386 0768.