PETALING JAYA: Operations at the Sungai Selangor and Rantau Panjang water treatment plants, which were shut down due to odour pollution, has fully resumed at 7am on Saturday (July 20).
According to Syarikat Bekalan Air Selangor Sdn Bhd (Syabas), the process of channeling the water to the distribution system and service ponds in the affected areas was being carried out in stages.
"Based on the monitoring, as at 6am, the restoration percentage of the total areas is still low, which is at 19% and we are not able to provide water restoration estimates at the moment.
Syabas says they have activated 16 local service centres and 17 public water taps from 9am onwards to distribute water to those affected.
The affected areas area Petaling, Klang and Shah Alam, Gombak, Kuala Lumpur, Kuala Selangor, Hulu Selangor, and Kuala Langat.
"As this incident involves large-scale areas, we are not able to accommodate the demand for water supply via water tankers to all affected customers," Syabas customer relationship and communication department head Abdul Raof Ahmad said in a statement Saturday.
He said investigations showed the source of the odour pollution had originated from Sungai Liam in Batang Kali, Hulu Selangor.
Syabas also said the Air Selangor mobile app is currently experiencing technical difficulties.
A total of 1,133 areas in the Klang Valley involving 1,166,842 customer accounts in Kuala Lumpur, Petaling, Klang/Shah Alam, Kuala Selangor, Hulu Selangor, Gombak and Kuala Langat were affected by the unscheduled water supply disruption on Friday.
Three plants had to be shut down due to odour pollution in the Sungai Selangor raw water source.
For latest information, customers can refer to www.syabas.com.my, Facebook "Air Selangor" and Twitter @airselangor or call 15300.