Gobind: Telcos must honour general consumer code of practice as pledged


  • Nation
  • Saturday, 29 Jun 2019

PUTRAJAYA (Bernama): The seven telecommunications companies (telcos) which have signed the Consumer First Pledge must comply with the proposed General Consumer Code of Practice which prioritises complaint resolution and customer service quality, said Communications and Multimedia Minister Gobind Singh Deo.

The seven telcos are Celcom Axiata Bhd, Digi Telecommunications Sdn Bhd, Maxis Broadband Sdn Bhd, Telekom Malaysia Bhd, TIME dotcom Bhd, U Mobile Sdn Bhd and YTL Communications Sdn Bhd.

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