WhatsApp if unhappy about poor quality and high prices, says Deputy Minister


  • Nation
  • Sunday, 26 May 2019

(BRIEF CAPTION) Deputy Domestic Trade and Consumer Affair Minister Chong Chieng Jen speaking during the press conference after launching the World Sonsumers Day in Flex Penang in Prai, Bukit Mertajam. Pic by: ZHAFARAN NASIB/The Star / 15 March 2019.

KUCHING (Bernama): The Domestic Trade and Consumer Affairs Ministry will take prompt action if there are complaints about damaged wet food items in conjunction with the festive seasons.

Its Deputy Minister Chong Chieng Jen said he encouraged consumers to use the correct channels to lodge complaints if they were not satisfied with the prices and quality of goods.

"The ministry provides a channel through WhatsApp to help the public to lodge complaints.

"We open a specific line to enable the public to lodge complaints if there are traders selling goods at high prices or those (goods) with problems," he told reporters when met at a free petrol refill programme here Sunday (May 26).

If you have any complaints, WhatsApp via 019-2794317 or call the toll free line at 1-800-886-800 or e-mail to http://e-aduan.kpdnhep.gov.my/.

In another development, Chong said in conjunction with Hari Gawai and Hari Raya, free petrol refills will be given to the first 500 motorcyclists.

"Giving the free petrol refill will, to a certain extent, lighten the burden of consumers under the B40 group in conjunction with the festive season. This is my sincere contribution," he said.

The free petrol refill was held at the Petronas petrol station at Jalan Sungai Maong here and, subsequently, on May 31 and June 4 at selected petrol stations, from 2pm to 4pm. - Bernama


   

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