Report tourism-related wrongdoing via proper channels, says Tourism Malaysia

  • Nation
  • Friday, 17 May 2019

PETALING JAYA: Tourism Malaysia has clarified that it is not associated or involved with the Asia Pacific Tourism and Travel Federation (APTTF), and has never endorsed its Asia Pacific Tour and Travel Awards.

With regard to the recent exclusive in The Star, Tourism Malaysia urged the public, if they wish to lodge any complaints regarding tourism matters, to use the proper channel provided by the Tourism, Arts and Culture Ministry’s Public Complaints Management System here.

“Tourism Malaysia also wishes to encourage the public to utilise the online system to report doubtful tourism activities or to forward any tourism-related enquiries they may have in the future so that proper investigations can be conducted and accurate information can be shared,” it said in a statement Friday (May 17).

Tourism Malaysia’s statement came after The Star exposed APTTF’s dubious awards ceremony, where about 200 participants paid RM575 to RM755 per seat or RM4,500 per table to attend an awards ceremony.

There were supposed to be about 200 award recipients, which the event organiser claimed was endorsed by Tourism Malaysia and Malaysia Airlines, which has also denied any involvement.

Participants said they had doubts about the Asia Pacific Tourism and Travel Awards after the event turned disorderly.

The Tourism Minister did not show up although the organiser said he would. Some winners received the wrong awards, while several others were not given their awards that day.

Related stories:

APTTF’s CEO claims event received verbal support from ministry

Event organiser denies pay-to-win scheme for travel awards

Having to pay for a ‘win’


Across The Star Online

Air Pollutant Index

Highest API Readings

    Select State and Location to view the latest API reading

    Source: Department of Environment, Malaysia