KUALA LUMPUR: KTM Bhd's newly launched journey planner application, MyRailtime, is expected to help commuters plan their journeys better and change the public's perception of KTM services.
Transport Minister Anthony Loke said KTM train riderships had dropped due to the negative perception that KTM trains were always late.
Loke explained that current upgrading works to the Klang Valley Double Track project had caused a delay in service.
"Previously, commuters had to wait about 20 minutes for the train to arrive but upgrading works have now caused trains to arrive every 45 minutes," he said.
Loke said planning their journeys better could help commuters save time waiting for trains and possibly correct the negative perception of late trains.
Loke said through MyRailtime, commuters can check for real-time information on train arrivals, departures, and delays, allowing them to better utilise their time for other matters.
The application keeps tabs on KTM Komuter trains plying the Port Klang- Tanjung Malim and Sungai Gadut-Batu Caves lines, as well as the Skypark Link service from KL Sentral to Sultan Abdul Aziz Shah Airport in Subang.
The KTM Komuter Utara, Electric Train Service (ETS), and the Intercity train schedules will be included in the mobile application by September.
MyRailtime is now available on the Google PlayStore and will soon be available on the iOS App store.
Loke said Prasarana Malaysia Bhd, which operates the LRT networks, KL Monorail and RapidKL buses, is also working on its own journey planner application to help commuters keep tabs on its own bus and train services.
"Eventually, we would want to integrate similar applications so commuters can refer to just one application on their phones, but this will take some time," he said.