MAS records highest passenger complaints on Mavcom Consumer Report last year


  • Nation Premium
  • Wednesday, 20 Mar 2019

A file picture of a visitor looking out from the KLIA viewing gallery on May 27, 2014. – AP

KUALA LUMPUR (Bernama): The Malaysian Aviation Commission's (Mavcom) fifth issue of its Consumer Report has recorded an 11.7% increasen or 821 complaints lodged with it during the July to December 2018 period.

In a statement, the commission said of these complaints, 810 were registered against airlines, and 11 against airports.

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