PETALING JAYA: The Land Public Transport Agency (Apad) is carrying out an immediate investigation into the viral video of a frustrated man scolding employees at its Kelana Jaya office over their alleged inefficiency, but also claimed that he had not waited for a long time.
Apad explained that its Kelana Jaya district office had received an influx of visitors surpassing its usual daily average of 500 after the closure of several Urban Transformation Centres (UTCs).
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