TM apologises to customer for bad experience


  • Nation
  • Wednesday, 20 Feb 2019

Telekom's acting group CEO and chief operating office Imri Mokhtar said revenue challenges continued to persist into the first quarter of the year, with intensifying competition and price erosion.

PETALING JAYA: Telekom Malaysia (TM) has apologised to an elderly customer who faced difficulties when he tried to terminate his fixed line subscription recently.

TM also assured all its customers that they were their utmost priority.

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