SESB to reevaluate customer deposit charges


  • Nation
  • Tuesday, 05 Feb 2019

KOTA KINABALU: The Sabah Electricity Sdn Bhd (SESB) will be reevaluating its deposit charges on customers starting this month.

Acting managing director Abdul Nasser Abdul Wahid said the study will be conducted according to the Electricity Supply Act 1990.

The implementation of the consumers deposit evaluation is being done every six months and this is needed to ensure that all SESB customers are charged the deposits according to their usage, he said in a statement here yesterday.

He said if the average bill is more than the existing deposit, then the customer is required to add more to their deposit and the amount varies according to the person’s electricity usage.

Deposits are used to pay off any liability (if any) or overdue bills if the customer terminates his contract with SESB.

Abdul Nasir explained that deposits (about two months of electricity bills) are needed to be paid by every customer, and these are not hidden or extra charges.

If the average usage has gone down, the customer can choose to take back their extra deposits by applying for it through SESB, he said.

The public can log on to www.sesb.com.my for further information on this and other events.

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