Protection for dealers from buying stolen phones

  • Nation
  • Friday, 24 Nov 2017

KUALA LUMPUR: A measure to protect handphone dealers from buying used phones which are stolen items has now been introduced in the form of a “used phone trade-in agreement”.

The agreement form was developed by the Malaysia Mobile and Communication Association (PPTM) and is now available to its members.

“The form records the information of the seller such as name, address, MyKad details and phone IMEI (International Mobile Equipment Identity) number among others.

“From the MyKad and IMEI number, police will have information on who the seller is, in case the handphone turns out to be a stolen item,” said PPTM president Ng Keng Soon at a press conference with MCA Public Services and Complaints Department head Datuk Seri Michael Chong here yesterday.The form will only be handed over to the police in case an investigation takes place, thus ensuring that the personal details of the sellers are protected.

The use of the agreement form by the PPTM has also gained the approval of the police’s Bukit Aman Crime Prevention and Community Safety Department.

In a letter to the PPTM, the police also stated that all personal information kept by the dealers must be voluntarily given by the sellers and not contain any element of coercion.

Plaza Low Yat executive area general manager Patrick Honan said it supported the implementation of the agreement form.

“It is key to develop trust in business transactions between dealers and shoppers. Plaza Low Yat will give our assistance to ensure that the initiative is a success,” said Honan.

The issue of handphone dealers being cheated by sellers trading in used handphones has been ongoing for years, said Chong.

“The dealers don’t know whether the handphones are stolen items or rightfully belong to the sellers. In some cases, handphone dealers would end up being investigated by the police for retailing stolen goods, despite not knowing that the handphone was stolen,” he said.

While the agreement form will only formally be introduced on Dec 1, PPTM has started distributing it to its members. The agreement form is only available to PPTM members so Chong has appealed to handphone dealers nationwide to join the PPTM as members.

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