Hamzah: True Fitness and True Spa members can claim up to RM25,000

  • Nation
  • Tuesday, 13 Jun 2017

PUTRAJAYA: Members of True Fitness & True Spa can claim up to RM25,000 through the Malaysian Consumer Claims Tribunal (MCCT), said Domestic Trade Cooperative and Consumerism (KPDNKK) Minister Datuk Hamzah Zainuddin.

"The problem with people is that they do not consult us before they sign these agreements. When it closes down suddenly, they now expect the ministry to answer," said Hamzah.

He said the ministry has received many letters from members of the fitness club, adding that the ministry can consider the cases under the MCCT as long as the former members can provide proof of payment and documents proving their membership.

"The maximum we can handle is RM25,000. (For) those who have paid more than RM25,000 each, we can't reimburse that amount. We can only do this much," he said.

On Friday, the fitness chain uploaded a statement announcing that it was shutting down its operations in Malaysia effective June 10.

It said it had ceased all operations of its gyms and spa facilities in Malaysia as it was "no longer financially viable" due to evolving market conditions.

Members received only an e-mail announcing the closure and a contact e-mail address.

The e-mails also said that memberships would be transferred to CHi Fitness.

However, CHi Fitness responded by saying that it is unaware of any such transfer, and that True Fitness had only purchased membership passes 
Article type: metered
User Type: anonymous web
User Status:
Campaign ID: 1
Cxense type: free
User access status: 3
Join our Telegram channel to get our Evening Alerts and breaking news highlights

Next In Nation

Second water treatment plant expected to solve water supply issue in Pitas, says Mahdzir
Malaysia to work with Indonesia on mutual recognition of vaccine certificates, says Saifuddin
Woman's dream of extra income dashed as scammer fleeces her of RM41,000
UK affirms assurance to pursue mutual recognition of driving licences, says Dr Wee
Melaka polls: EC denies reports voters must be fully vaccinated
Ahmad Zahid knew about misuse of foundation funds since 2014, prosecution tells court
Covid-19: Get vaccinated before you, your loved ones become victims, says MMA
Nur Sajat residing in Sydney suburb, seeks to start afresh
Loyalty of Umno's grassroots will always be appreciated, says party veep
PAS Ulama Council wants four actions to address Timah whiskey controversy

Others Also Read