‘Worker shortage’ led to baggage mess

  • Nation
  • Saturday, 18 Mar 2017

Chaotic: A picture posted on Facebook showing the congestion created by baggage-handling delays at the KL IA.

PUTRAJAYA: The baggage handling issue, which caused flight delays during the morning sector at KL International Airport (KLIA), was resolved by noon.

Malaysia Airport Holdings Bhd (MAHB) managing director Datuk Badlisham Ghazali said the baggage handling problem occurred because of manpower shortage of the ground handling services company, AeroDarat Services Sdn Bhd.

“Changes in the company’s work schedule led to insufficient manpower to handle baggage,” he said. This resulted in delays for about 40 to 50 morning flights, he added.

“This situation was brought under control by noon,” he told Bernama when commenting on re­­ports on social media which showed the chaotic conditions in the baggage holding centre.

Badlisham said MAHB had acted quickly by sending its staff to help in the management of the baggage, while Malaysia Airlines also helped.

He said AeroDarat Services was responsible for handling the baggage of passengers of more than 30 airline companies, while other companies were handled by KL Airport Services Sdn Bhd (KLAS).

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Transport & Safety , baggage , KLIA


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