How to spot the new Galaxy Note7

  • Nation
  • Tuesday, 20 Sep 2016

PETALING JAYA: Samsung has begun replacing the Galaxy Note7 with a battery manufacturing standard after a battery cell issue was reported earlier this month.

To help users easily understand if they have a new device with a replaced battery, and to use their new Galaxy Note7 with confidence, the company has introduced a green battery icon.

The new green battery icon will be visible on the Status Bar; the Always On Display screen; and the Power Off prompt screen, which can be accessed by long-pressing the power key.

Additionally, users can easily check if they are using the new Galaxy Note7 by looking for a square symbol on the label of the packaging box as below.

“Our highest priority is the safety of our customers, and we strongly urge Galaxy Note7 users to immediately participate in the replacement program based on local availability,” said Samsung in a statement on Tuesday.

In Malaysia, customers who have Galaxy Note7 devices can replace their current device with a new device beginning Sept 29 onwards. Customers are encouraged to contact the Samsung Malaysia Careline at 1800-88-7799 for any assistance.

Samsung Electronics issued a global recall of the Note7 on Sept 2 after investigations into reports of the device catching fire while being charged identified that there was a problem with the battery cell.

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Samsung , Galaxy , Note7


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