Ministry: Better for patients to wait for ambulance


  • Nation
  • Sunday, 12 Jun 2016

KUALA LUMPUR: It is better for injured people to wait for an ambulance because this ensures that they have the best treatment on the way to hospital, said the Health Ministry.

Its deputy director-general (medical) Datuk Dr Jeyaindran Sinnadurai said they should not worry about a long wait, now that ambulances in some states were stationed in key areas to improve response times.

“Also, hospitals are reviewing the response times weekly so that they (ambulances) can do better,” he said.

Of course there are instances when the ambulance could get held up by traffic conditions, the weather or even the location of the emergency, and someone wants to send the injured person to hospital.

If that happens, Dr Jeyaindran said the ambulance service operator should be contacted because he or she would know best on how far or how near the ambulance is.

“It could be just five minutes away,” he said.

And if the decision is taken to send the injured person to hospital in someone’s car, he said the ambulance operator, who is a trained paramedic, should be contacted for advice on how best to do that.

Also, it would allow the operator to divert the responding ambulance to any other emergency, Dr Jeyaindran said.

Yesterday, The Star ran an exclusive on the Health Ministry’s project with St John Ambulance Malaysia and the Malaysian Red Crescent Society to station ambulances at toll plazas and other hotspots, ready to rush to the injured.

The ministry expects the move to cut the response time to 15 minutes or less. Between 2010 and 2013, people complained that ambulances were taking up to 45 minutes to arrive.

The initiative was first introduced at major hospitals in the Klang Valley in 2014 and has been extended to Malacca and Penang.

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