Shell petrol station upgrade includes toilet makeover


  • Nation
  • Monday, 22 Feb 2016

The well-designed restroom is not what one would normally expect from a public facility.

PETALING JAYA: Stepping inside this washroom, guests are greeted with soft soothing instrumental music.

The grey tiled floors are dry and clean.  It’s nice and cool inside.

The fan is on but a natural breeze creates good ventilation from the window slats on the high ceiling.

You may even catch a whiff of the air freshener installed nearby.

There’s some greenery - potted plants are placed next to the spotless wash basins opposite the faux wood cubicle partitions.

The toilets are also spick and span with cleaners keeping to a rota.

It may sound like a hotel restroom, but not really. Not really at all.

The cubicle walls are made with a wood-inspired design, which creates a homely ambience in the restroom. 

Instead, this is a petrol station washroom. A surprise considering the perception of public toilets in Malaysia.  

Members of the public were caught by surprise upon entering the washroom, which is kept at above average condition.  

Suffice to say, it wasn’t what they expected.

Welcome to the Laserlight Enterprise Shell station, next to the NKVE Subang exit.

This petrol station is one of 15 Shell stations with the upgraded restrooms, said Shell Malaysia Trading Sdn Bhd and Shell Timur Sdn Bhd managing director Datuk Azman Ismail.

“Shell Malaysia aims to roll out more upgraded restrooms at its stations within the next few years. This move represents the company’s efforts to enhance and elevate the experience of its stations' restrooms for all customers,” Azman told The Star Online via e-mail.

The three-year year transformation programme introduced last year is part of Shell’s efforts to provide a warm and hospitable experience to customers through personalised service, enhanced product offerings and upgraded site facilities.

Along with the restrooms, the updated facilities at the petrol stations include a new retail design and refurbished prayer rooms.


 

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