PETALING JAYA: Malaysia Airlines (MAS) has clarified that the checked-in baggage limitation, which was earlier said to be in place until further notice, is only effective for two days – Jan 5 and 6 – for passengers flying to Amsterdam and Paris.
Passengers travelling to the two destinations from Jan 5 to 7 will be able to get their tickets reissued before Jan 14.
In a follow up statement on to an earlier post, MAS said Europe bound passengers booked to travel between Jan 5 and 7 and wish to reschedule their travel could do so.
“The following voluntary change policies apply, where tickets will need to be reissued by Jan 14, and travel must begin before Feb 1.
“When rescheduled travel occurs beyond Feb 1 2016 the change fee will be waived. However, a difference in fare may apply.
“If travel is not able to be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket towards the purchase of a new ticket for a period of one year from the original ticket issuance,” said the statement.
It added that applicable change fee and fare difference would apply for new travel dates and that final travel must be completed by the end of the ticket’s validity.
This only applies to passengers flying to Amsterdam and Paris and not those flying to London as normal baggage allowance on Malaysia Airlines’ flights to London, operated by the A380 aircraft, has been restored with immediate effect, the airline said.
Earlier, MAS issued a statement stating that it had imposed a temporary limitation on checked-in baggage for all flights to Europe effective Jan 5
The airline cited the longer route, over Egypt airspace, and unseasonably strong head winds as limiting the airlines’ ability to carry baggage in cargo.